# Troubleshooting

Troubleshoot issues with paid file transfers.

- [Why can't I turn on paid transfers?](https://tarkle.com/help/troubleshooting/why-cant-i-turn-on-paid-transfers.md): Each message you see when you charge for a transfer names one step: upgrade, turn paid transfers on, or connect Stripe.
- [Why Tarkle may be temporarily unavailable](https://tarkle.com/help/troubleshooting/why-tarkle-may-be-temporarily-unavailable.md): When Tarkle has a problem, pages can fail or uploads can stop, and this shows how to check the status.

All help topics: https://tarkle.com/help.md
Source: https://tarkle.com/help/troubleshooting