Tarkle offers a Free plan so you can use the core product before paying for Pro or additional storage.
Paid subscriptions begin after payment is processed. Payments for monthly and annual subscriptions, renewals, upgrades, and storage purchases are generally not refundable after processing, except where required by law.
Payments that are not refundable
Except where required by applicable law, Tarkle does not refund payments for:
Monthly subscriptions
Annual subscriptions
Renewals
Upgrades
Additional storage purchases
One-time purchases
Canceling a subscription prevents future renewals. It does not refund a payment that has already been processed.
Billing errors
Email support@tarkle.com as soon as possible if you notice:
A duplicate charge
More than one payment for the same purchase
A technical billing failure
A charge you do not recognize
Tarkle reviews verified billing errors and corrects them.
Service interruptions
An outage, maintenance period, or service interruption does not automatically make a payment refundable. Tarkle may provide another remedy where appropriate.
Cancel before renewal
To stop a future renewal, open Billing in your workspace and select Manage plan. Tarkle sends you to the Stripe customer portal, where you can manage or cancel the subscription.