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How to contact Tarkle

Current Tarkle users can reach the team through live chat or Slack. Everyone else can email hello@tarkle.com for help, pricing questions, or anything else.

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Written by Santhia Roo

How to contact Tarkle

There are two simple ways to reach Tarkle, depending on whether you already use the product. Current users should use live chat or Slack, since those channels are the fastest way to get help inside an active workspace.


If you are not a current user, email hello@tarkle.com. That is the main contact point for general questions, pricing, demos, and setup support.

For current users

Live chat is the best option for quick questions, setup help, and account issues. Slack is also available for existing Tarkle users who are already working with the team there, which keeps support close to the work itself.


This is meant to keep support simple. If you are already inside Tarkle, use the channel that matches your workflow instead of starting over somewhere else.

By email

Email hello@tarkle.com for anything that does not need an immediate answer. That includes sales questions, product questions, partnership inquiries, and general support requests.


Email also works well if you are not sure which product or team should handle your request. A short message with your name, business, and what you need is enough to get the conversation started.


Response timing

Tarkle responds within 1 to 2 business days. For urgent issues, live chat or Slack is the better path for current users because those channels are designed for faster back-and-forth.

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