How to contact Tarkle
There are two simple ways to reach Tarkle, depending on whether you already use the product. Current users should use live chat or Slack, since those channels are the fastest way to get help inside an active workspace.
If you are not a current user, email hello@tarkle.com. That is the main contact point for general questions, pricing, demos, and setup support.
For current users
Live chat is the best option for quick questions, setup help, and account issues. Slack is also available for existing Tarkle users who are already working with the team there, which keeps support close to the work itself.
This is meant to keep support simple. If you are already inside Tarkle, use the channel that matches your workflow instead of starting over somewhere else.
By email
Email hello@tarkle.com for anything that does not need an immediate answer. That includes sales questions, product questions, partnership inquiries, and general support requests.
Email also works well if you are not sure which product or team should handle your request. A short message with your name, business, and what you need is enough to get the conversation started.
Response timing
Tarkle responds within 1 to 2 business days. For urgent issues, live chat or Slack is the better path for current users because those channels are designed for faster back-and-forth.
