Tarkle Send refund policy

Tarkle Send offers a 7-day money-back guarantee on your first payment. All subsequent subscription renewals are non-refundable. This article explains what is covered, what is not, and the reasoning behind this policy.

When you upgrade from a free trial to a paid plan for the first time, your first payment is covered by a 7-day money-back guarantee. If you decide Tarkle Send is not the right fit within 7 days of that first charge, contact the team and a full refund will be issued. No questions required.

After your first payment, all subsequent charges — whether monthly or annual renewals — are not eligible for a refund. This applies regardless of whether the renewal was monthly or annual, and regardless of how much of the billing period remains.

This is the policy because upgrading to Tarkle Send is a deliberate, user-initiated decision. The free trial gives every user full access to evaluate the product before spending anything. By the time a renewal processes, the user has already chosen to stay on a paid plan with full knowledge of how it works. There is no automatic renewal surprise.

Tarkle Send does not require a credit card to start a trial. Every user who upgrades to a paid plan does so after actively experiencing the product and choosing to continue. That informed decision is the basis for the non-refundable renewal policy.
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Requesting a refund on a second or later payment would be requesting a refund for a period the user consciously entered into.

Exceptions apply only where required by applicable law. If local consumer protection law in your jurisdiction mandates a different treatment, those legal obligations are honored.

Subscribing to Tarkle Send means you have read and agreed to this refund policy. The terms are presented at checkout before any charge is processed. Completing payment confirms that agreement.

If you have a billing question or believe a charge was made in error, contact support at tarkle.com/contact.