Tarkle Send
Everything you need to get going. Tarkle Send is the file sharing and tracking product in the Tarkle ecosystem, built for sending files, controlling access, and managing client delivery.
By Santhia1 author91 articles
Getting started
Set up your workspace, learn the transfer flow, and start sharing files with Tarkle Send in minutes.
- How to sign up for Tarkle SendLearn how to create a Tarkle Send account, verify your email, and land on your dashboard for the first time. Takes about 30 seconds.
- How to sign in to your Tarkle Send workspaceTwo ways to sign in to Tarkle Send: use the launchpad at send.tarkle.com/sign-in to find your workspace, or go directly to your workspace URL and sign in with your password…
- How to reset your Tarkle Send passwordIf you forgot your Tarkle Send password, request a reset link by email, then set a new password on the reset page. Takes about one minute.
- How to update your Tarkle Send workspace settingsLearn how to update your workspace name, business details, address, and preferences from the General tab in your Tarkle Send settings.
- How to customize your Tarkle Send workspace brandingLearn how to upload your logo and favicon, set your accent color, and control whether the Tarkle Send backlink appears on your public pages.
- Understand the Tarkle Send white-label custom branding featuresLearn how to upload your logo, set a custom accent color, and remove the Tarkle branding link so every client-facing page reflects your brand.
- How to set up a custom domain on Tarkle SendLearn how to replace your default workspace URL with your own subdomain like files.acme.com on any Tarkle Send plan at no extra cost.
- How to change your Tarkle Send workspace slugLearn how to rename your Tarkle Send workspace URL slug from the Domains tab in your branding settings, and what happens to existing shared links when you do.
- How to disable "Powered by Tarkle Send" on your workspaceLearn how to remove the Powered by Tarkle Send link from your public workspace pages by toggling off the branding option in the Appearance tab on any paid Tarkle Send…
- How to update your Profile on Tarkle SendLearn how to update your name, email, profile photo, and primary workspace from the profile page on your Tarkle Send workspace.
- How to delete your Tarkle Send accountLearn how to permanently delete your Tarkle Send account and workspace, what data is removed, and what to do if you have an active subscription before deleting.
- What is a Tarkle Send workspace?A Tarkle Send workspace is an isolated environment where you manage file sharing, contacts, branding, team members, and billing under one roof. Learn how workspaces work and when having more…
- How to create an additional workspace in Tarkle SendLearn how to add a second or third workspace to your Tarkle Send account from the sidebar switcher, and what information you need to set one up.
- Your Tarkle Send account vs. Your workspace: What is the difference?Your Tarkle Send account and your workspace are two different things. Your account is how you log in. Your workspace is where you work. This article explains the distinction and…
- Recipients in Tarkle Send: Free, unlimited, no account requiredRecipients are the people you send files to in Tarkle Send. Adding recipients is free, there is no limit on how many you can send to, and they never need…
- Cloudbrand is now TarkleCloudbrand is now Tarkle. The same white-label file sharing and tracking product, same features, same infrastructure, same team, now under one brand.
- Kontrable is now part of TarkleKontrable is now part of Tarkle. The contractor management platform, infrastructure, and customer data remain in place, now under one brand.
Billing
Manage your plan, payments, invoices, and account limits from one place.
- How the Tarkle Send free trial worksLearn how the Tarkle Send 7-day free trial gives you full access to Send Pro features with no credit card required, and what happens to your workspace when the trial…
- What is the Tarkle Send plan: Features, pricing, and who it's forLearn what the Tarkle Send plan includes at $29 per month, which features are covered, and how to upgrade from your workspace billing page.
- What is the Tarkle Send Pro plan: Features, pricing, and who it's forLearn what the Tarkle Send Pro plan includes at $49 per month, every feature it adds on top of Send, and how to upgrade from your workspace billing page.
- Legacy Plans on Tarkle Send: What Startup and Lifetime customers need to knowLearn how legacy startup subscriptions and lifetime access plans purchased through Tarkle Send or partner deal platforms are honored, and what happens to free promotional plans granted during launch.
- Extra storage, extra seats, and custom plans on TarkleTarkle lets you add storage and seats to your workspace without changing plans. For larger needs, custom arrangements are available.
- How to cancel Your Tarkle Send subscriptionLearn how to cancel your Tarkle Send subscription through the Stripe billing portal, what happens to your workspace after cancellation, and how to export your data before access ends.
- Tarkle Send refund policyTarkle Send offers a 7-day money-back guarantee on your first payment only. Subsequent renewals are not refundable. Learn what is covered, what is not, and why.
- How much does it cost to add more team seats on Tarkle Send?Every Tarkle Send plan includes a fixed number of team seats. If you need more people in your workspace, you can purchase additional seats in packs of 5.
Integrations
Connect Tarkle Send with the tools you already use to automate workflows and keep file delivery in sync.
- API Tokens and WebhooksGenerate API tokens and prepare for developer features on Tarkle Send. The Developers page is your starting point for integrations and the WordPress plugin.
- Stripe payment setup: Sell files on Tarkle SendConnect your own Stripe account to Tarkle Send. Enter your live API keys and webhook secret to start selling file access directly to recipients.
- Integrations: Connect tools to Tarkle SendTarkle Send integrates with analytics, email, live chat, review, scheduling, and publishing tools. See every available integration and how they are grouped.
- Google Analytics 4 integrationConnect Google Analytics 4 to Tarkle Send. Track visits to your transfer pages using your GA4 Measurement ID.
- Google Tag Manager integrationAdd Google Tag Manager to Tarkle Send transfer pages using your GTM Container ID. Fire any tags without touching code.
- Fathom Analytics integrationConnect Fathom to Tarkle Send using your Site ID. Privacy-first analytics on your transfer pages with no cookie banners needed.
- Plausible Analytics integrationTrack transfer page visits with Plausible. Enter your domain to load Plausible's privacy-first script on your Tarkle Send pages.
- Simple Analytics integrationConnect Simple Analytics to Tarkle Send. Enter your domain to load their privacy-first tracking script on your transfer pages.
- Facebook Pixel integrationAdd your Facebook Pixel ID to Tarkle Send transfer pages. Track conversions and build retargeting audiences from file sharing activity.
- Slack integrationConnect Slack to Tarkle Send to receive workspace notifications directly in your Slack channels.
- Loops integrationConnect Loops to Tarkle Send using your API key. Add transfer recipients to your Loops email lists automatically.
- Mailchimp integrationConnect Mailchimp to Tarkle Send with your API key. Sync transfer contacts and recipients to your Mailchimp lists.
- Intercom integrationAdd the Intercom chat widget to your transfer pages using your App ID. Support recipients directly from your Tarkle Send transfers.
- HubSpot Chat integrationAdd HubSpot live chat to your Tarkle Send transfer pages. Enter your Portal ID to load the HubSpot chat widget for recipients.
- Crisp integrationConnect Crisp to your Tarkle Send workspace using your Website ID. Add the Crisp chat widget to your transfer pages.
- Trustpilot integrationConnect Trustpilot to Tarkle Send using your BCC email. Automatically invite transfer recipients to leave a Trustpilot review.
- Cal.com integrationEmbed a Cal.com booking link on your Tarkle Send workspace. Let recipients schedule time with you directly from your transfer pages.
- Calendly integrationConnect Calendly to your Tarkle Send workspace. Let recipients book meetings directly from your transfer pages.
- WordPress integrationConnect the Tarkle Send WordPress plugin using an API token. Embed transfers and file requests directly in your WordPress site.
File sharing
Share files by link or email, control who can access them, and set delivery rules for each transfer.
- What are transfers in Tarkle Send?Tarkle Send has three transfer types: file, video, and audio. Each creates a branded public page at its own URL (/t/, /v/, /a/). Learn what each type does and when…
- How to create a file transferUpload files, a folder, or select existing workspace items and share them with a branded link in three steps. Learn all access options, size limits, and how email sending works.
- How to create a video transferUpload a video file (up to 15 GB) or paste a YouTube, Vimeo, or Loom link to create a branded video player page. Learn upload steps, download options, and how…
- How to create an audio transferUpload audio files to create a branded listening page with waveform playback. Set access to listen-only, free download, or paid download via Stripe. Supports multiple tracks.
- What is a Video transfer page?A video transfer page at /v/[slug] gives recipients a branded video player. Learn what the page shows, how playback works, download options, and how access control is applied.
- What is an Audio transfer page?An audio transfer page at /a/[slug] shows a branded waveform player for one or more tracks. Learn how free previews, paid downloads, and access control work on the recipient's side.
- What are file requests in Tarkle Send?File requests let you collect files from clients or anyone with a link. Files upload directly into a folder in your workspace. Learn how the Requests tab works.
- How to share business files with Tarkle SendEvery file shared through Tarkle Send goes through a transfer. Learn the three transfer types, which businesses use each one, and how to pick the right type for every sharing…
- How to share files with Tarkle Send: Business file transfer features explainedTarkle Send lets you share files by link or email with full control over access. Choose from direct download, email gate, password, burn after read, and more.
- Direct download links in Tarkle SendA direct download link in Tarkle Send triggers an immediate file download when clicked — no preview page, no extra step. Learn when and how to use it.
- Email Gated file transfers: Collect leads before sharing filesTarkle Send's email gate requires recipients to submit their name and email before accessing a transfer. Collect contacts while sharing files with your brand.
- Password protected file sharing with Tarkle SendAdd a password to any Tarkle Send transfer. Recipients must enter the correct password before accessing or downloading your files. Secure sharing made simple.
- Burn after read file transfers with Tarkle SendBurn after read in Tarkle Send deletes your transfer after the first download. Share sensitive files that self-destruct once accessed. No copies left behind.
- View only file sharing: Share files without allowing downloadsTarkle Send's view only option lets recipients preview your files without downloading them. Share images, videos, PDFs, and audio with full control over access.
- File transfer expiration dates in Tarkle SendSet an expiration date on any Tarkle Send transfer. Once the date passes, the link deactivates automatically. Control how long your files stay accessible.
- Charge for access: Create paid file transfersGate any file transfer behind a payment. Set your price, currency, and product details. Recipients pay before accessing the files you share
- Paid audio transfer: Sell audio files with Tarkle SendCreate a paid audio transfer on Tarkle Send. Set a price, control preview access, and let recipients pay before they download your audio files.
- Paid video transfer: Sell video files with Tarkle SendSell video files directly from a transfer link. Tarkle Send lets you charge for video access, configure previews, and control download behavior before payment.
- How to embed a file transferAny public file transfer can be embedded directly into a website or client portal. Tarkle Send generates the code for you. Copy it from the action menu and paste it…
- How to embed a video transfer on your websiteVideo transfers hosted through Tarkle Send get their own branded video player. Copy the embed code from the action menu and paste it anywhere on your site for a clean,…
- How to embed an audio transfer on your websiteAudio transfers can be embedded directly into any page. The player adjusts its height automatically and stays centered within a readable max width.
- How the Activity page works in Tarkle SendThe Activity page is a live log of everything that happens across your workspace. It tracks who did what, when, and where. Use it to confirm deliveries, monitor downloads, and…
- Understanding the Transfer detail pageOpening a transfer from your Transfers list takes you to its detail page. This is where you see everything about that specific transfer: the files inside it, its current status,…
- How to pause or disable a transfer in Tarkle SendDisabling a transfer stops anyone from accessing it immediately. The transfer stays in your list, all activity history is preserved, and you can re-enable it at any time from the…
- File requests in Tarkle Send: how to collect files from clientsLearn how Tarkle Send file requests work. Create a branded upload page, control access, set expiry dates, and collect client files directly into your workspace folders.
- Embed a file request form on your website with Tarkle SendLearn how to embed a Tarkle Send file request directly on your website. Clients upload files without leaving your site. Auto-resizing iframe, no extra setup.
Video transfer
How to use Tarkle Send video transfer features
- How to create a branded video page with a YouTube videoTurn any YouTube video into a branded delivery page using Tarkle Send. Share a clean, trackable link instead of a raw YouTube URL.
- How to create a branded video page with a Vimeo videoUse a Vimeo video as the source for a branded Tarkle Send delivery page. Clean link, tracked views, no Vimeo branding on the recipient side.
- How to create a branded video page with a Wistia videoWrap a Wistia-hosted video inside a Tarkle Send branded delivery page. Useful for agencies who host marketing and client videos on Wistia.
- How to create a branded video page with a Loom videoUse a Loom share link to create a branded Tarkle Send delivery page. Ideal for sending screen recordings and walkthroughs to clients.
- How to create a branded video page with a Bunny Stream videoUse a Bunny Stream video as the source for a Tarkle Send branded delivery page. Works for teams hosting video on Bunny CDN.
- How to create a branded video page with a Gumlet videoUse a Gumlet-hosted video to create a branded Tarkle Send delivery page. Useful for studios and agencies who manage video assets on Gumlet.
Features
Learn how Tarkle Send handles file sharing, tracking, branding, access controls, and delivery settings.
Contact management
Organize contacts, recipients, and client records so you can send to the right people faster.
- What is a contact in Tarkle Send?A contact is a saved record in your workspace representing a person you have sent files to or added manually. Contacts let you identify and track the people you share…
- What is an organization in Tarkle Send?An organization is a named group that represents a company or client account in your workspace. Organizations group one or more contacts so you can manage everyone associated with a…
- Contacts and Organizations: How they work togetherTarkle Send uses a two-level system to represent the people you send files to: contacts and organizations. This article explains how the two relate, how they are created together automatically,…
Cloud storage
Understand storage limits, file organization, and how Tarkle Send manages uploaded content.
- How team storage works in Tarkle SendStorage in Tarkle Send is workspace-level and pooled. Every member of your workspace draws from the same pool. This article explains how that works, what it means for your team,…
- How to add more storage to your Tarkle Send workspaceStorage in Tarkle Send is pooled at the workspace level. If your workspace is approaching its limit, you can purchase additional storage in 1 TB packs from your workspace settings.
- Cloud storage for business files with Tarkle SendTarkle Send separates cloud storage from file transfers. Learn how each works independently, how they connect, and why Tarkle is not a sync app but a sharing tool.
- Cloud storage vs File transfer: How both work in Tarkle SendTarkle Send separates cloud storage from file transfers. Learn how each works independently, how they connect, and why Tarkle is not a sync app but a sharing tool.
- Video hosting for businesses with Tarkle SendUpload, store, and share business videos with Tarkle Send. Manage video files from your workspace library and share through a branded video player, no YouTube required.
- Audio and podcast hosting with Tarkle SendUpload and manage audio files in Tarkle Send and share them through a branded waveform player. Built for music producers, podcasters, voice artists, and agencies.
- File and folder management in Tarkle SendOrganise your workspace with folders, move files, star items, delete, and classify everything from the Tarkle Send file library at /files.
Team management
Add teammates, assign access, and keep your workspace organized as your team grows.
- Team members in Tarkle Send: How teams work and when you need oneTarkle Send lets you invite team members to your workspace so multiple people can send files, manage contacts, and collaborate under the same branded environment. Learn how teams work, who…
- Roles and permissions in Tarkle SendRoles in Tarkle Send let you control exactly what each team member can do inside your workspace. You can use system roles or create your own. This article explains how…
Troubleshootings
Fix common issues, understand error messages, and get back to sending files fast.
- Why Send may be temporarily unavailableSend runs on technical infrastructure that can occasionally experience disruption. When that happens, some users may be unable to share files or access the dashboard.
- Lifetime deals are now on the deals pageTarkle lifetime deals and promotions are listed on the deals page. If you bought an older lifetime deal, your access is still honored under the current product.