Tarkle Send uses a two-level system to represent the people you send files to: contacts and organizations. Understanding how they relate to each other helps you stay organized as your workspace grows.
The two levels
A contact is a single person identified by their email address. An organization is a named account that groups one or more contacts together. Most contacts in your workspace will belong to an organization, but a standalone contact with no organization is also valid and common.
| Contact | Organization |
Represents | A person | A company or account |
Identified by | Email address | Name |
Can exist alone | Yes | Only with at least one contact |
Auto-created on transfer | Yes | Yes, linked to the contact |
Can be deleted independently | Only if not in an org | Yes, members remain as contacts |
How they are created together
When you send a transfer to an email address:
The system checks if a contact with that email already exists in your workspace
If it does not, a new contact is created automatically
If that contact has no organization yet, a new organization is created and the contact is added as Owner
If the contact already has an organization, the transfer is linked to that existing organization
Every email-based transfer you send produces a contact and an organization in your workspace, unless they already exist. Your Contacts and Organizations sections build up a full history of everyone you have shared files with — without any manual input.
How to read the contacts tab
Each contact in the Contacts tab has a display status:
Contact — the person is not part of any organization
Client — the person created their organization and is the primary contact
Client team — the person is a member of an organization created by someone else
This tells you at a glance whether someone is the primary point of contact for an account or a secondary member.
Deletion rules
Deleting a contact that belongs to an organization is blocked until the contact is removed from the organization first. Deleting an organization does not delete its member contacts — they remain in the Contacts tab as standalone contacts. Deleting a standalone contact also deletes any transfers linked to that contact.
Where to go next
For everything about contacts: What Is a Contact in Tarkle Send?
For everything about organizations: What Is an Organization in Tarkle Send?
For how recipients relate to contacts: Recipients in Tarkle Send