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How to delete your Tarkle Send account

Learn how to permanently delete your Tarkle Send account and workspace, what data is removed, and what to do if you have an active subscription before deleting.

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Written by Santhia Roo

Deleting your account permanently removes your workspace and everything in it. This action is irreversible. Go to /profile in your workspace to access the deletion option. Only the workspace owner sees the delete account section.


What gets deleted

When you delete your account, the following is permanently removed after 30 days:

  • Your profile and account information

  • All uploaded files and folders

  • Brand pages, products, and store

  • All your workspaces and settings

  • File requests and transfers

  • Clients, team members, and domains

Before you delete: Cancel your subscription

If your workspace has an active subscription, a yellow warning appears in the deletion dialog. Deleting your account does not automatically cancel your subscription, which means you could continue to be charged after your account is gone. Cancel your subscription from /billing before proceeding with account deletion.


How to delete your account

  1. Go to /profile and scroll to the Danger Zone section at the bottom of the page.

  2. Click Delete account. A confirmation dialog opens.

  3. Read the list of what will be deleted. If you have an active subscription, cancel it first using the link in the yellow warning box.

  4. Type your account email address exactly in the confirmation field.

  5. Once your email matches, the Delete account button becomes active. Click it.

The button stays disabled until your typed email matches your account email exactly, so the deletion cannot be triggered by accident. Once confirmed, you will see a "You will be logged out soon" message and be signed out automatically within a few seconds. Your data is permanently deleted after 30 days.

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