Refund Policy

This Refund Policy explains when refunds are available for purchases made through Tarkle. Last updated: September 2026

Overview

Because Tarkle provides a permanent Free plan, paid subscriptions are generally non-refundable once payment is successfully processed, except where required by applicable law.

1. Free plan

The permanent Free plan lets customers evaluate core functionality before purchasing.

2. Paid subscriptions

Paid plans provide additional storage, transfer limits, branding, team features, and other capabilities. Subscriptions begin immediately after successful payment.

3. Refund eligibility

Except where required by law, payments for monthly and annual subscriptions, one-time purchases, renewals, upgrades, storage purchases, and reseller subscriptions are not refundable after processing.

4. Billing errors

Contact us promptly about duplicate charges, multiple payments, technical billing failures, or unauthorized charges. Verified billing errors will be corrected.

5. Automatic renewals

Subscriptions renew unless canceled before renewal. Cancellation prevents future renewals but does not refund payments already collected.

6. Chargebacks

Contact us before initiating a chargeback when possible. Fraudulent or abusive chargebacks may result in suspension under our Terms of Service, without affecting legal rights to dispute unauthorized transactions.

7. Service interruptions

Temporary outages, maintenance, or interruptions do not automatically qualify for refunds. Where appropriate, we may provide credits or other remedies.

8. Changes

We may update this Policy; changes become effective on publication.

9. Contact

Questions may be submitted through the Tarkle Help Center or to Cloudbrand Technologies, Inc., 1309 Coffeen Avenue, Suite 15023, Sheridan, Wyoming 82801, United States.