How do clients get access to their workspace?

Your client receives an emailed invitation as Admin of their workspace, creates or signs in to a Tarkle account, and sees only that workspace.

Updated Oct 28, 20262 min read

Your client receives an emailed invitation as Admin of their workspace, creates or signs in to a Tarkle account, and sees only that workspace.

What the client sees

  • Their own workspace, with your branding when white label is on.

  • No other workspace of yours and no other client.

  • Admin rights inside their workspace: they can add their own team, upload and share files.

Sign-up and sign-in

  • Clients use an ordinary Tarkle account. It works on tarkle.com and on your domain.

  • On your own domain, sign-up is by invitation only.

  • The invitation link goes to your domain only when your organization domain is active. Otherwise it is a tarkle.com link.

What does not change

  • Billing stays with you. The client is not billed.

  • Ownership stays with you. Clients cannot take the workspace over, and there is no ownership handover. If you remove the client or your plan ends, they lose access or limits accordingly.

If the client did not get the email

If the workspace shows Invite not sent in the hub, open its menu and choose Resend invite. Otherwise open the workspace, go to Team and invite them again. Ask them to check spam.

Related

Create a workspace for a client · Set up white label

Next: set up white label so the invitation and the workspace carry your brand.

More in Agency plan

Agency plan limits

The Agency plan allows 20 workspaces and 6 TB of shared storage, with uploads up to 200 GB per file. This page compares Free, Pro and Agency and explains how the workspace limit and storage pool work.

Agency plan price and billing

The Agency plan costs $59 per month, or $49 per month billed yearly ($588 per year). There is also a one-time lifetime Agency plan at $299.

How do I assign storage to a client workspace?

Every workspace draws from your organization's shared 6 TB pool. You can give a workspace a storage limit so one client cannot use the whole pool.

How do I create a workspace for a client?

You create a client workspace from the workspace hub. The workspace belongs to your organization, and your client is invited to it as Admin.

How do I set up white label on the Agency plan?

White label makes Tarkle appear under your agency's name, logo, favicon and accent color for your clients.

How do I upgrade to the Agency plan?

You can upgrade from Free or Pro on the checkout page. Only the organization owner can do it.