Filemail alternative for white-label file sharing

Filemail is a fast large file transfer service. Sharebrand is built for branded client delivery.

Filemail has been sending large files since 2008. The service is used by over 50 million users across 15 global datacentres and has transferred more than 100,000 TB annually. Its strongest technical differentiator is UDP transfer acceleration via native desktop apps for Windows, Mac, and Linux, which consistently outperforms browser-based TCP connections for large file uploads. The Pro plan at $14 per month covers one user with up to 250 GB per transfer, permanent file availability, 1 TB of storage, and branded customisation on a Filemail subdomain. The Business plan at $24 per month is multi-user and multi-admin, supports files of any size, adds end-to-end encryption, 2FA, SSO/SAML, and audit logs. Notable clients include Discovery, the British Film Institute, the Australian Film Commission, and Donut Media.

Filemail surfaces in searches for white-label file sharing because its Pro plan includes logo, colour, and background customisation. The branding applies to the subdomain and download pages and is genuine — clients see your logo rather than Filemail's. The limitation is structural: that branded experience lives at yourname.filemail.com, not at a domain you own. A true CNAME custom domain is not a documented feature. Alongside that, there is no file payment gate on any plan and no flat pricing model for small teams.

What Filemail does well

Filemail's UDP transfer acceleration is a legitimate technical advantage. Browser-based transfers use TCP, which does not use full bandwidth and slows under real-world conditions. Filemail's desktop app switches to UDP, which can utilise the full available connection and resume interrupted transfers automatically. For anyone regularly sending multi-gigabyte video files or large design packages, this is a meaningful speed difference in practice. Desktop apps are available for Windows, Mac, and Linux, with Outlook plugin and mobile apps for iOS and Android completing the platform coverage.

Security is solid. All files are scanned for viruses and malware on upload. End-to-end encryption is included on the Business plan, with transmission protected by TLS 1.2 and AES-256 across all plans. The Business plan adds 2FA, SSO/SAML, and audit logs for teams that need enterprise access controls. File availability on Pro and Business is permanent — files stay until you delete them, which removes the expiry problem that affects lower-tier transfer services. Filemail Portals allow teams to create branded intake spaces for receiving files from clients, with custom fields, file request functionality, and per-user inbox assignment.

Where Filemail falls short for branded client delivery

Filemail is built around fast, secure transfer. The following gaps are a direct result of that focus rather than client-facing delivery.

Branding runs on Filemail's subdomain, not your domain

Filemail's Pro and Business plans allow you to customise your subdomain with a logo, colours, and background image. The URL is yourcompany.filemail.com. Filemail remains visible in every link you send and every page clients land on. There is no CNAME option to route delivery through a domain you own. For agencies where the client touchpoint is a branding opportunity, the subdomain structure means Filemail's domain is present in every interaction. Sharebrand delivers every link at a domain you fully own, with no Sharebrand anywhere in the URL.

No file payment gate on any plan

Filemail has no feature for setting a price that recipients must pay before downloading files. For studios that sell digital assets, license photography, or monetise deliverables at point of handoff, this capability is absent across Personal, Pro, Business, and Enterprise plans. Sharebrand includes a built-in file payment gate on every plan.

No flat team pricing at an accessible entry point

Filemail Pro at $14 per month is single-user only. The Business plan at $24 per month is multi-user and multi-admin at a flat price — but it is still $24 for a plan that starts at one user and scales up. Branding on both plans sits on a Filemail subdomain regardless of team size. Sharebrand Starter at $29 per month covers five team seats flat, with 3 TB of pooled storage, a fully owned custom domain, and a file payment gate.

Who actually needs a Filemail alternative

Filemail is a strong fit for individuals and teams that need fast, secure large file transfers with branding on a subdomain at a competitive monthly price. The businesses that need something different are those where the domain, the download page, and the client experience are all part of the service they are selling.

Design and video agencies where every client link should carry their own domain. Photography studios selling finished work where clients pay at point of download. Creative teams that want five seats covered at $29 rather than building upward from a single-user plan. Any business that wants their brand, not a Filemail subdomain, as the destination clients associate with their files.

Filemail pricing vs Sharebrand pricing

Filemail has four tiers. Personal at $6/month covers one user with up to 5 GB per transfer, 30-day availability, and 250 GB of storage — no branding. Pro at $14/month is single-user with up to 250 GB per transfer, 1 TB of storage, and branding on a Filemail subdomain. Business at $24/month is a flat multi-user multi-admin plan with files of any size, 1 TB of storage per user, UDP acceleration, end-to-end encryption, 2FA, SSO/SAML, and audit logs. Enterprise MFT is at custom pricing. Annual billing saves two months on all plans.

Sharebrand Starter is $29 per month for up to five team members with 3 TB of pooled storage, a fully owned custom domain, a brand portal, a file payment gate, and no file expiry. Pro is $59 per month for up to ten members and 6 TB. Annual billing saves two months.

Filemail Business ($24/month flat, multi-user, any file size, Filemail subdomain) versus Sharebrand Starter ($29/month, 5 seats, fully owned domain, file payment gate): Filemail Business has no user cap and includes serious enterprise security features at a lower headline price. Sharebrand delivers files at a domain you own and includes a file payment gate. For teams where enterprise controls and transfer scale are the priority, Filemail Business is a strong option at $24. For agencies where the client delivery experience, domain, branding, payment, is the priority, Sharebrand is built for that at $29.