How do I use my own domain for a brand page?
Add a domain to a brand page from the Domains page, then set the DNS records Tarkle shows you.
A brand page can open on a domain of its own, such as brand.yourdomain.com. Each brand has one domain. Save the brand first with How to create a brand page, because you choose the brand when you add its domain.
Plans
Pro and Agency can connect a domain to each brand page, and Agency includes everything in Pro. Free includes a custom domain for the workspace, but it does not include brand page domains. On Free, Brand page domain is unavailable in the Add a domain dialog. See Tarkle plans and pricing for what each plan includes. Brand page plans and limits lists the brand page limit of each plan.
Add a brand page domain
Domains are set per workspace. Only a workspace owner, or a team member whose role can add, edit and delete settings, sees the Add domain button.
Open Domains in the workspace that holds the brand.
Click Add domain.
Click Brand page domain, then click Continue.
Type the domain, for example brand.yourdomain.com. Tarkle removes https:// from what you type, and it asks you to remove www before it continues.
Under Brand, click Select a brand and choose the brand.
Click Create. The dialog shows Verifying with your domain and, when Tarkle has records for it, a table of DNS records.
Add the records at your DNS provider, then click Refresh / check.
When the domain is active, the dialog closes and Tarkle shows "Brand domain verified and connected."
DNS records
A subdomain such as brand.yourdomain.com gets one CNAME record. A bare domain such as yourdomain.com gets A records. A TXT record for ownership appears only while ownership is still pending, so add it when it is listed. Add the records exactly as the table shows them.
Statuses and checks
The dialog and each brand domain's details show one of three statuses:
Pending: the domain is not connected yet. Add the records, then check again.
Action required: the record that points the domain at Tarkle needs fixing.
Active: the domain is verified and connected.
Each brand domain's details include a Refresh button. If Tarkle cannot reach its hosting provider when you refresh, it says it could not check this domain, that your settings are unchanged, and to try again in a few minutes.
What the domain serves
The brand page opens at the root of the domain: brand.yourdomain.com shows the page, and brand.yourdomain.com/mark-usage shows the mark usage terms. Only this brand's page opens on the domain.
Search engines index a brand page only when it is public and not a draft. To control who can open the page, see Who can open a brand page?. The domain's sitemap lists the home page and /mark-usage only while the brand is indexable.
Change or remove a domain
Open the row menu of the brand domain and click Edit to change the domain or the brand, then click Save. A brand has one domain, so saving a new domain for a brand that already has one replaces the saved domain. When you change to a new address, Tarkle removes the old address from its hosting after the new one is attached.
To remove a domain, open the row menu and click Delete. Tarkle removes the domain from its hosting first, and deletes it from the brand only after that succeeds. If the removal fails, the domain stays in the table and Tarkle shows the error. Deleting a brand also detaches its domain from Tarkle's hosting.
Refused domains
Tarkle refuses a domain that another brand page already uses, with the message "This domain is already assigned to another brand page." It also refuses a domain that another part of Tarkle already uses, and a domain that includes www.
What happens next
When the status is Active, the brand page opens on your domain. To give a client access to it, see How do I share a brand page with a client?.