What is Feedback in Tarkle?
Send a PDF or images as one link and collect pinned comments and an approve or request-changes answer.
Feedback lets you send a PDF or a set of images to a client as one link. The reviewer pins comments to the exact spot they mean, replies to each other, and finishes with an approve or request-changes answer. Reviewers do not need an account.
What you can review
PDF: one document, with comments pinned per page.
Images: PNG, JPG, JPEG, GIF, WebP, BMP, SVG, HEIC and HEIF.
A board holds one kind of file. Once a board has files, Tarkle refuses a file of the other kind when you add one. Websites, video and audio are not supported.
How it works
Open Feedback, click Create board and add your files. How do I create a feedback board? covers each step. Then copy the board's link to share it.
The reviewer opens the link. If the board has a password, the reviewer enters it first. The board asks for a name and an email, and both are required. It keeps them in that browser, so the reviewer is not asked again there. How do reviewers leave feedback? shows the screens.
The reviewer clicks the file to pin a comment and writes it. A comment can carry one attachment, an image or a PDF.
Your team sees every comment in the sidebar. A team member can set a status, assign the comment to a teammate and reply. A reply can be marked team-only, and reviewers never see it.
The reviewer finishes by choosing Approve this work or Request changes, adding an optional comment and clicking Submit review. A reviewer can finish again: the latest answer replaces the one before, and the Activity list shows the board's history. How do reviewers approve or request changes? explains this step.
Who can do what
Any team member can archive and restore a board, set a comment's status, resolve it and assign it.
The workspace owner and team members with permission to edit files can change the board's settings and add a new version of a file.
Only the owner and admins can delete a board. Other team members can archive it instead.
Reviewers need no account. They comment, reply and finish a review. A team member cannot submit a review of their own board.
Controls on a board
The board's menu holds these settings. Which emails does Feedback send, and how do I stop them? covers the notification emails.
Password: the board opens only after the reviewer enters the password. Team members are not asked for it.
Deadline: when the deadline passes, nobody can comment or review, and the board stays viewable. How do deadlines, reminders and closing feedback work? explains the reminders.
Disable comments: stops new comments, replies and reviews until comments are turned back on.
Allow downloads: lets viewers download the board's files. How do I let viewers download a board? explains it.
Limits
On the Free plan, you can have 5 active boards. Pro and Agency have no limit. Archived boards do not count, and restoring a board counts against the limit. Feedback plans and limits lists the rest. Compare the plans on Tarkle plans.